FAQ

If you have a question that is not answered here or need help please email us.

Customer Service

info@six-pence.com

 

What are the shipping costs?

Shipping on orders over $100 (before tax) is free anywhere in the United States.  If your order is under $100 there is a flat fee of $9.99 in the United States. Shipping to Canada is a flat fee of $25.  All other international locations will have a flat fee of $45.

How long does it take to ship my order?

We process orders within 2-3 business days and we use standard shipping.  You can expect to receive your order within 2-10 business days once shipped within North America.  If you are interested in expedited shipping, please contact us directly at info@six-pence.com along with the product name, quantity and shipping address.  Additional fees may apply.

How do duties work?

We ship our products from the United States.  Orders shipped to destinations outside of the US may be subject to customs/taxes in their destination country and is the responsibility of the customer.  The fees (if any) will be due on delivery to the carrier.

Do you have a return policy?

We accept returns within 15 days of receipt. A full refund will be issued (less the original cost of shipping) if merchandise is in original conditionAll shipping costs for returns are the responsibility of the customer.

Please return to:

SixPence

24 W 45th Street

Floor 2

New York, New York

10036

United States

Where do the vintage pieces for the clutches come from?

We purchase vintage items online, at flea markets in cities around the world and pretty much anywhere else we can get our hands on quality vintage items!  We do everything in our power to ensure all vintage jewelry is in excellent condition, but please keep in mind that these pieces are vintage and some wear may be present. Please look at the detailed photo of each item to see the condition. If you would like more information on a specific piece, please contact us at info@six-pence.com

What if I want to attach my own vintage piece?

We think that's a great idea and fully support it!  We sell our evening clutch on a stand-alone basis with no jewelry attached.  This allows you to attach your own piece of special vintage jewelry.  If you would like help with this please send us an email.   

    Who does your photography?

    We love working with amazing photographers as well as taking our own photos.  Here are links to the very talented photographers:

    Nikki Mills

    Studio Lumen